Privacy Policy

Abbey Gate Studios Last updated: September 2026

1. Who we are

This website (abbeygate-studios.co.uk) is operated by Seven Hills Investments Limited ("Abbey Gate Studios", "we", "us", "our"), trading as Abbey Gate Studios, a collection of short-stay studio apartments in Edinburgh, Scotland.

Website management: Argyl.co.uk Contact: hello@argyl.co.uk | +44 (0)131 526 3550 Registered address: [insert registered office address] Company number: [insert company number]

If you have any questions about this policy or how we handle your personal data, please contact us using the details above.

2. What this policy covers

This policy explains how we collect, use, store and protect personal data when you:

• browse this website;
• get in touch with us using a contact form or by email/phone;
• make or enquire about a booking (bookings are processed via our third-party booking platform, Kross Travel, at abbeygate.kross.travel).

It does not cover the privacy practices of Kross Travel or any other third-party site you visit via links on our website. We encourage you to read their privacy policies separately.

3. Information we collect

We may collect and process the following data:

a) Information you give us

• Name, email address, phone number and message content when you use a contact form or email us.
• Booking and stay details you provide to Kross Travel when reserving a studio (e.g. dates, guest names, contact details, payment information). This is collected and held by Kross Travel as a separate data controller/processor — see Section 6.

b) Information collected automatically

• Technical data such as IP address, browser type, device information, pages visited, and time spent on the site, collected via cookies and analytics tools (see our Cookie Policy below).

4. How we use your information

We use personal data to:

• respond to enquiries and correspondence;
• provide information about our studios, availability and local area;
• operate, secure and improve this website;
• understand how visitors use our site (via aggregated analytics);
• comply with legal obligations.

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

5. Legal basis for processing

Under UK GDPR, we rely on the following legal bases:

• Consent — for non-essential cookies and analytics, and for any marketing communications you opt into.
• Legitimate interests — to respond to enquiries, maintain website security, and understand site usage, where this does not override your rights and freedoms.
• Contract — where processing is necessary to take steps at your request before entering into a booking arrangement.
• Legal obligation — where we must retain or disclose data to comply with the law.

6. Sharing your information

We do not sell your personal data. We may share information with:

• Kross Travel (abbeygate.kross.travel), our third-party booking platform, which processes booking enquiries and reservations under its own privacy policy and terms;
• Argyl.co.uk, who manage and maintain this website;
• IT, hosting and analytics providers who support the operation of this website, acting under our instructions;
• authorities or professional advisors where required by law.

Any third party processing data on our behalf is required to keep it secure and use it only for the purposes we specify.

7. Cookies

This website may use cookies and similar technologies to:

• remember your preferences;
• understand how visitors use the site (analytics);
• enable embedded content and booking links to function correctly.

You can control or disable cookies through your browser settings. Doing so may affect how parts of the site function.  

8. Data retention

We keep personal data only for as long as necessary for the purposes described in this policy, or as required by law (for example, accounting and tax records). Enquiry correspondence is typically retained for [insert period, e.g. 24 months] before being deleted or anonymised.

9. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Your rights

Under UK GDPR, you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate data;
• request deletion of your data, in certain circumstances;
• restrict or object to certain processing;
• request a copy of your data in a portable format;
• withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at hello@argyl.co.uk. We may need to verify your identity before responding.

If you are unhappy with how we have handled your data, you also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

11. International transfers

We do not intend to transfer personal data outside the UK/EEA. If this changes, we will ensure appropriate safeguards are in place and update this policy accordingly.

12. Children's privacy

This website is not directed at children, and we do not knowingly collect personal data from children.

13. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page shows when it was last revised.

14. Contact us

Abbey Gate Studios / Seven Hills Investments Limited Email: hello@argyl.co.uk Phone: +44 (0)131 526 3550